The Utherverse® Network

RULES OF CONDUCT

THESE RULES OF CONDUCT ARE INTENDED TO SUPPLEMENT THE TERMS OF SERVICE. IN THE EVENT THAT THERE IS A CONFLICT BETWEEN THESE RULES AND THE TERMS OF SERVICE, THE TERMS OF SERVICE SHALL GOVERN AND PREVAIL.

 

 

  1. Modifying Client Settings.

You may not modify your configuration files using any means other than the provided interface (eg. the Oasis™ software). You may not modify your configuration files to allow you access to content your account status would otherwise not allow you access to.

 

 

  1. Underage.

If you are under 18 years old OR under the legal age of majority in your jurisdiction, you are not allowed to access any Oasis™ property, website or server, including and without limitation the forums, profile system and web servers. It is theft of service to access if you are under 18 years old OR under the legal age of majority in your jurisdiction. If we learn that you have accessed any of our properties in violation of these provisions, in addition to reporting you to law enforcement for theft of service, your account and access will be canceled. This rule also applies to allowing a minor access to Oasis™. Any account holder who allows access to a person in violation of the prior paragraph will have their access and account dealt with as if they were themselves a minor. Appropriate law enforcement reporting will also be made.

 

 

  1. Creative Content

Content used by you on the Oasis™ network must have either been created by you or being used by you with the express permission of the original content creator. If another member is using your creative content without your permission you can report them here:

https://oasis.game/Legal/ContentComplaint   

 

NOTE THAT OASIS™ IS DMCA COMPLIANT. This means that copyright complaints should be sent to our DMCA agent, and that we will act in compliance with the requirements of the DMCA.

 

Should you be able to prove that the material is not copyrighted either by proving you have created it yourself or proving that it is public domain, then the content may be reinstated at the discretion of the administration.

 

 

  1. Taking Advantage of Bugs to Gain Access.

Gaining access to VIP areas or access to VIP content due to a bug in the software (including, but not limited to failed collision detection, poorly blocked off areas, system design flaws, etc.) is not permitted. We understand that many people are helping us bug test. Should you find a bug of this type, please let one of our online moderators know. Alternatively, you can report bugs via email to techsupport@oasis.game

 

 

  1. Griefing

This includes intentional unwanted aggressive behavior or harassment which diminishes the enjoyment of other members through use of offensive language and actions. This may be conversation on the 3D client, comments made in the forums or profiles. Keep in mind that we are an inclusive and tolerant community. We will always recommend the use of Ignore or Block features as the first measure taken in incidents involving griefing.

 

 

6.Flooding / Spamming.

Anyone caught flooding or spamming in world chat, or spamming to the forums or profiles, or advertising any product in the world without entering into the appropriate partnership contract will be considered in violation. If you would like to enter into an appropriate partnership contract with Oasis™, please contact our Business Development department at business@oasis.game for more information.

 

 

  1. Password and Account Sharing.

Anyone caught sharing a password, or access to their account without explicit permission from Oasis™ is stealing from us. In these instances we reserve the right to take any civil action or report to criminal law enforcement where appropriate.

 

 

  1. Social Engineering.

Attempting to violate the security, privacy, or safety of another member, Staff or Volunteer through fraud of any means will result in a violation. This includes the use of any method used to acquire sensitive information such as login information, passwords and credit card details by masquerading as a trustworthy entity. YOU MAY NOT DEFRAUD US. You may not use scripts or other mechanisms to "game" or defraud our virtual currency system or any other aspect of our environment.

 

 

  1. Respecting and following the requests of On Duty Moderator.

Anyone you see wearing one of the Staff or Volunteer moderator badges is to be respected at all times. They are there to help everyone have a good time and ensure the Rules of Conduct are abided by, and this may require on-the spot interpretation of rules and spontaneous solutions to problems.

 

 

  1. Posting illegal or inappropriate content.

Should we get a report that you have posted illegal or inappropriate content (such as child pornography, hate speech or other material deemed as offensive) we will investigate.

The administration reserves the right to declare any image inappropriate and offensive and remove it from our servers. Further, should the situation warrant it, the proper authorities will be notified, and the images will be used as proof of any crime committed (such as child pornography).

NOTE THAT SUSPECTED CHILD PORNOGRAPHY WILL BE IMMEDIATELY REPORTED TO LAW ENFORCEMENT.

 

 

  1. Impersonating Staff

Misrepresenting yourself as a member of Oasis™ staff or as an Oasis™ volunteer to other members on our network will not be tolerated.

All members of Oasis™ Staff and Volunteers will be clearly marked as such through the color of the Avatar Name and the badge which appears above the avatar. Anyone claiming to be Oasis™ Staff or Volunteer, who is not clearly identified as such, is not a representative of Oasis™ and is in violation of this rule.

 

 

 

 

RIGHTS OF MEMBERS (NOTE: These rights do not in any way alter the Terms of Service, and to the extent they are in conflict with the Terms of Service, the Terms of Service prevail. Under no circumstances shall these rights be enforceable in any court, nor shall we ever have any liability to you with regard to these rights):

 

  1. Should you feel that you have been falsely accused or have received an excessive level of reprimand: We will listen to your case. At the time a moderator requests that we cancel your account, a notification is sent to administration. They will review your case (usually within 24 hours, but it may take longer due to manpower, ambiguity of proof, or other reasons). We ask that you contact Customer Service prepared to explain your situation in a calm and rational manner. Should a member indicate that they were falsely reprimanded, and should we determine they are correct, then their account will be reactivated, and any missed time will be replaced (by moving ahead the member's next billing date). This is solely at the discretion of the administration.

 

  1. You also have the right to ask to make reparations and amends. If the decision of administration is to cancel your account, you may petition for reinstatement if you can somehow assure us that such actions will not occur again in the future. We understand that there can be extenuating circumstances, and that tempers can flare on the part of the member, and the moderator, and the occasional bad bit of behavior may result. In these cases, however, you will NOT receive credit for any time missed and upon reinstatement you will be billed at your normal billing date.

 

  1. Should you disagree with the actions of a moderator: Start by politely asking the moderator (in private chat, if possible) what their reasoning was for performing an action. In almost all cases, the moderator will be enforcing a rule or removing a known troublemaker. We ask that moderators be able to defend their decisions, and not make rash decisions, or use inappropriate reasons (such as anger, ego, jealousy or lust (for power or otherwise)). Should you believe that the moderator is still in error, DO NOT argue with them. Take actions to comply with their decision except where it will violate the security, privacy, or safety of yourself or another member. Contact Customer Support (*). A moderator may never ask personal information, such as real name or location, nor may they ask for your login information, or financial information (such as credit card), nor may they demand any media or contact outside of RLC (such as images, telephone calls, or communication on internet protocols other than Oasis™, such as ICQ or Instant Messenger). Should communication outside of Oasis™ be required (for example, an argument that cannot be settled within the scope of the moderators powers, an argument with a moderator, a question that the moderator cannot handled, or an emergency situation (such as credit card theft, denial of service, or other active hacking attempts), the moderator will direct the member to contact Customer Service (*).

 

  1. Should you find someone violating one of the rules: We ask that you not take the situation into your own hands. This could result in an unorganized confusion that will make a solution even more difficult. Please contact one of the system moderators. If no moderator is available, then contact Customer Service (*). Protect yourself from any possible violation of security, privacy, or safety by avoiding confrontation and possibly leaving the area (or Oasis™, in extreme cases). Remember that we are a North American company with limited manpower, so we may not be able to provide full around the clock support. We will handle the situations as soon as we can. In many cases, we may contact you to ask for more information about the offense and the offender.

 

  1. LEGAL COMPLIANCE, INCLUDING WITHOUT LIMITATION 18 USC 2257: Under U.S. law and the laws of certain other jurisdictions, there are a number of regulations relating to the depiction of nudity and/or sexual conduct. If you decide to post a picture of yourself, or another person naked, apparently naked, or engaged in sexual activity, YOU MUST COMPLY WITH ALL LAWS (in fact, you must comply with all laws anyhow -- it is a requirement in our Terms of Service). We are not responsible for your compliance, but you MUST be prepared to prove to law enforcement and to us that you have complied. Please be prepared to provide the documentation required by law (check with your attorney, but these would normally include documentation of the age of everyone in the image at the time it was created, subject to some very specific parameters as to what constitutes valid documentation), and post the appropriate custodian of records and other information as required by law. If any person appears to be underage, we are required by law to report it to law enforcement. We don't have a choice. We WILL report you. Period. You can contact customer support (*) to get more information, but we will not provide you with legal advice. The short story is that you can get in a lot of trouble by breaking the law, the law relating to adult content is complicated, and if you have legal questions you need to ask a lawyer.

 

 

(*) The correct way to contact Customer Service is:

 

Email: support@oasis.game

 

Telephone: +1 (877) 974-8900

 

Non US Residents: +1 (778) 329-9959

 

Any other methods of contact will be listed on the website at support.oasis.game. Please do not use any other methods, as you may be contacting an impostor.